FAQs

Leadsun's Tandem Seating FAQs. Find answers to your questions about our tandem seating, waiting chairs, public chairs, fixed & activity desks and chairs, and beam seating. Learn more & contact us!
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FAQs
What types of public seating solutions does Leadsun seating provide?

Leadsun seating offers a wide range of seating solutions for public spaces, including benches, chairs, waiting area seating, auditorium seating, and customized solutions tailored to specific project needs.

What materials are used in the production of your public seating?

We use a variety of durable materials such as stainless steel, aluminum, wood, high-quality upholstery, and advanced polymers to ensure that our seating solutions are both functional and long-lasting.

Are your seating solutions suitable for outdoor use?

Yes, many of our seating solutions are designed to withstand outdoor conditions. We use weather-resistant materials and coatings to ensure durability and performance in public outdoor environments.

How can I request a quote for a seating project?

You can easily request a quote by contacting our sales team through our website or by email. Provide details about your project, including the quantity and specific requirements, and we will get back to you with a tailored quote.

What is the lead time for custom seating orders?

The lead time for custom seating orders varies depending on the complexity of the design and the order size. Typically, it takes 4-6 weeks for production, with shipping times depending on your location.

Do you offer installation services for your seating solutions?

Yes, we offer professional installation services to ensure that the seating is properly installed and meets all safety standards. Our team is experienced in handling both large and small-scale installations.

Are your products compliant with safety and accessibility standards?
  • Absolutely. All of our seating solutions comply with relevant safety regulations and accessibility standards, ensuring comfort and safety for all users, including those with special needs.

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What maintenance is required for your seating solutions?

The maintenance required depends on the material and location of the seating. Generally, regular cleaning and periodic inspections are recommended. We provide maintenance guidelines with each product to ensure long-term durability.

One Stop Airport Terminal Seating
What is the one-stop airport terminal lounge seating solution?

This solution covers the entire process, from initial needs assessment, personalized design, and professional manufacturing, to installation, delivery, and after-sales maintenance. It offers an integrated seating configuration service for airports, eliminating the need for coordinating with multiple parties.

Can the solution meet the needs of airports of different sizes?

Whether it’s a small regional airport or a large international hub, we can customize the seating types and layout plans according to passenger flow, terminal area size, and functional positioning. This ensures we flexibly meet the requirements of all types of airports.

How does the seat design ensure passenger comfort?

The solution adopts ergonomic design principles. We optimize seat curves, backrest angles, and seat surface materials to effectively relieve the fatigue of passengers during long waits.

How long is the production cycle? Can you deliver on time?

The production cycle depends on the order size and customization complexity. We’ll create a detailed production plan in advance and have a professional logistics and installation team in place to ensure on-time delivery and efficient implementation.

Are the seat materials durable? What's the lifespan?

We use high-strength, wear-resistant, and easy-to-clean premium materials, such as stain-resistant flame-retardant fabrics and rust-proof alloy frames. Under normal use, the seats can last 5 - 8 years.

Can you provide personalized seat customization?

We support comprehensive customization, including seat styles, functional modules (like charging ports, cup holders, etc.), color schemes, and even integrating airport brand elements to showcase a unique style.

What does the after-sales service include?

Our after-sales service covers daily maintenance guidance, regular inspections, fault repairs, and component replacements. Our professional after-sales team is available 24/7 to ensure the long-term stable operation of the seats.

What are the advantages of the one-stop solution compared to traditional procurement methods?

The one-stop solution integrates the entire service process, saving communication costs and time. It avoids coordination issues that arise when working with multiple parties and ensures consistency and coherence in design, production, and after-sales service.

How do you ensure seat installation doesn't disrupt airport operations?

We’ll develop a detailed installation plan, giving priority to non-peak hours for construction. We also use a modular installation approach to minimize any impact on airport operations.

Are there any successful cases we can refer to?

We’ve provided services to numerous international and major domestic airports. We can offer detailed case materials, on-site photos, and client testimonials, so you can get a clear understanding of the solution’s effectiveness.

Ready for your public seating project?

We specialize in providing high-quality, customizable seating solutions for public spaces, and we are excited to assist you with your project.

 

Our professional team will quickly answer your questions and provide customized solutions to ensure you have a worry-free experience.

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If you are interested in our public seating services or have any questions, please be sure to let us know so we can better assist you.

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